Documented engages with its sources through a mobile app called WhatsApp. Users are able ask questions and raise concerns and can get professional answers quickly.
Injustice Watch and Documented are both finalists for the OJA Gather Award in the Micro/Small Newsrooms category. Injustice Watch created a judicial election guide, and Documented used WhatsApp to really listen to immigrants’ needs and offer news they can use.
Documented Weekly includes a summary of the most important immigration news of the week in their weekly, Spanish newsletter. Subscribers are able to contact Documented reporters to ask questions and make suggestions about what news is of greatest interest to Spanish-speaking New Yorkers. They’ve recently done Q&As regarding health care access, tenants’ rights, immigration procedures, labor rights, and fake news (with Univision). More from API.