When we started our Locked Out investigation into the lack of routes out of homelessness, the follow up to our Dying Homeless project, we knew this on paper. But what we did not necessarily understand was the disorienting reality for so many of living like this. The Bureau Local project is a young one, and we are still exploring how journalism in the UK could better serve communities. We want to understand how people who live through the issues at hand can help conceive and shape media narratives, rather than being fodder for them.