As Ben DeJarnette writes in the kick-off piece to this special series, “There perhaps was no journalistic buzzword more widely discussed in 2015 than ‘engagement.’” The series, writes DeJarnette, was inspired by Experience Engagement, a four-day participatory “un-conference” hosted by Journalism That Matters and the Agora Journalism Center. Over the next two weeks, this series will explore the progress, promise and potential challenges of community engagement in journalism.
Topic: Changing Culture
Making Change: Diffusion of Technological, Relational, and Cultural Innovation
This case study of a news company undergoing significant change seeks to offer a deeper understanding of multi-faceted industry upheaval by considering the diffusion of three interdependent yet distinct changes. Findings suggest technological change faces the fewest hurdles, as journalists recognize the need to adapt their practices to newer capabilities. Changes to audience relationships face greater resistance, while responses to changes to the professional culture of journalism remain the most tepid.
The Problem With Inclusion
Our focus on inclusion is misplaced as long as it fails to change the structures and practices that promote exclusion in the first place. Inclusion is inherently about exclusion. No matter what the particular subject — voting, education, technology, you name it — whenever we talk about the need to include people we implicitly acknowledge that the status quo is exclusive — that there are people who are currently not included in X, Y, or Z, but who could be. That’s the language we use — those of us living comfortably in our own inclusion: “Not included.”
News as Collaborative Intelligence: Correcting the Myths about News in the Digital Age
The shift to online news is increasing engagement, adding more perspectives, and introducing more witnesses and a wider spectrum of voices to the media industry … In a new paper from Tom Rosenstiel, the paradoxical state of news in the digital age is weighed not in a manner of whether we are better off or worse, but instead in better understanding what is better, what we are losing, and what we can do about it.
Engaged Journalism: Connecting with Digitally Empowered News Audiences
Engaged Journalism explores the changing relationship between news producers and audiences and the methods journalists can use to secure the attention of news consumers. Based on Jake Batsell’s extensive experience and interaction with more than twenty innovative newsrooms, this book shows that, even as news organizations are losing their agenda-setting power, journalists can still thrive by connecting with audiences through online technology and personal interaction.