On his community page, Matt Kiser describes WTF Just Happened Today as “your guide to the daily shock and awe in national politics.” What started as a personal project to chronicle the new administration has turned into Kiser’s full-time job, and he couldn’t do it without the help of his readers.
In October 2017, Vox launched a year-long crowdsourcing project to collect readers’ emergency room bills and bring more transparency to these costs. At the time of producing this case study, Vox has collected more than 1,500 bills since launching the project and produced multiple stories.
NBC Left Field is a short documentary unit established by NBC News in 2017. The project team set out to create a number of new series geared towards social media platforms and bridge the gap between audiences and journalists. One of these series, Tag, strives to engage with its viewers and create loyal followers by crowdsourcing their video topics.
Cittadini Reattivi is an online Italian crowd-sourced civic journalism project focused on health, the environment, and judicial issues. The project serves those who live in areas affected by pollution. Since founder and editor Rosy Battaglia launched the project in 2013, she has been able to gather user-generated story ideas, some of which led to new journalistic investigations.
We chatted on finding and filling local information needs: How do you find out what your community needs to know? How do you identify information gaps? And once you’ve found them, how does that knowledge play into what you decide to cover? Join the discussion with Ben DeJarnette of Bridgeliner, Jesse Hardman of The Listening Post, and Mariko Chang of Civil Beat.
In 2015, Free Press launched News Voices after recognizing that community members aren’t often included in the discussions around how communities get news or how journalists could better serve the communities they work in. The program started in New Jersey with World Cafe style listening forums where community members could share their concerns with journalists.
How can membership programs help news organizations build and reward loyalty? What can we do to celebrate and build relationships with our most committed users? Join Emily Goligoski of Membership Puzzle Project, Matthew Peterson of The Atlantic, Caroline Kitchener of The Atlantic, and Gracie McKenzie of The Atlantic to discuss it.
In 2017, The Listening Post Collective, with support from an Omaha based foundation, conducted an Information Ecosystem Assessment in north Omaha, Nebraska. The resulting assessment maps the existing media and information ecosystem and offers examples and suggestions of steps that may improve access to information and news coverage of north Omaha.
In early 2016, San Francisco public radio station KALW started using the engagement tool Hearken to interact with its audience and create relevant stories. The collaborative reporting project, called Hey Area, has yielded about 15 long and 15 short stories so far — all based on ideas generated by audience members.
Jennifer Brandel wanted to know: what would happen if the public was brought in to the editorial process? As an independent producer and reporter at WBEZ in Chicago, the question had weighed on her, and in 2012 she founded Curious City through an initiative with the Association of Independents in Radio (AIR).
Abstract: This research examines the impact of One River, Many Stories, a community storytelling project designed to disrupt relationships between news organizations and their audiences. Community engagement methods were used to study this two-year storytelling project. Ripple Effects Mapping methods measured its impact. Findings reveal that traditional news media deviated little from established journalism routines while citizen participation was diverse and expansive.
Language matters. How we think about and frame the communities we serve inside the newsroom influences the issues we tackle, the assignments we pursue, how we define success, and how we edit, package and circulate our stories. That’s why we want to share some strategies, based on our own hard-learned lessons, for how to build genuine and productive relationships with your communities.