How Italy’s Cittadini Reattivi Civic Journalism Project is Helping Local Communities

Cittadini Reattivi is an online Italian crowd-sourced civic journalism project focused on health, the environment, and judicial issues. The project serves those who live in areas affected by pollution. Since founder and editor Rosy Battaglia launched the project in 2013, she has been able to gather user-generated story ideas, some of which led to new journalistic investigations.

Community Information Needs

We chatted on finding and filling local information needs: How do you find out what your community needs to know? How do you identify information gaps? And once you’ve found them, how does that knowledge play into what you decide to cover? Join the discussion with Ben DeJarnette of Bridgeliner, Jesse Hardman of The Listening Post, and Mariko Chang of Civil Beat.

Membership Programs

How can membership programs help news organizations build and reward loyalty? What can we do to celebrate and build relationships with our most committed users? Join Emily Goligoski of Membership Puzzle Project, Matthew Peterson of The Atlantic, Caroline Kitchener of The Atlantic, and Gracie McKenzie of The Atlantic to discuss it. 

Disrupting Traditional News Routines Through Community Engagement

Abstract: This research examines the impact of One River, Many Stories, a community storytelling project designed to disrupt relationships between news organizations and their audiences. Community engagement methods were used to study this two-year storytelling project. Ripple Effects Mapping methods measured its impact. Findings reveal that traditional news media deviated little from established journalism routines while citizen participation was diverse and expansive.

A guide to building deeper relationships with the communities you cover

Language matters. How we think about and frame the communities we serve inside the newsroom influences the issues we tackle, the assignments we pursue, how we define success, and how we edit, package and circulate our stories. That’s why we want to share some strategies, based on our own hard-learned lessons, for how to build genuine and productive relationships with your communities.