To support the thousands of new immigrants arriving in New York City, Documented adopted a people-centered approach to reporting, providing vital information on housing, food, and legal aid through Spanish-language WhatsApp and website services.
Topic: Immigration
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How Borderless Uses Field Canvassers To Reach Spanish Communities
Borderless launched a pilot initiative to meet its communities where they’re at by using Spanish-speaking canvassers to spend 12 weeks engaging with Latino community members in different neighborhoods each week to hear about how the magazine could better serve the people.
How Borderless Magazine’s Pathways Program is Changing the Media Ecosystem One Journalist At a Time
Pathways program addresses racial and ethnic gaps in the journalism industry by providing opportunities for journalists from immigrant and other marginalized communities to report on immigration and learn from professional journalists.
How Documented uses WhatsApp to Help Undocumented Latinos Navigate Through COVID-19
Documented engages with its sources through a mobile app called WhatsApp. Users are able ask questions and raise concerns and can get professional answers quickly.
Digital First Responders: How Innovative News Outlets are Meeting the Needs of Immigrant Communities
The Center for Community Media studied news outlets serving immigrant communities for models of growth and innovation. The cross-currents that have battered community media outlets across the nation threaten their sustainability. This report captures the interviews and surveys of more than 150 people in 30 states to identify outlets that are in the vanguard in radio, broadcast, print, and digital.