The Austin Monitor, an innovative nonprofit newsroom that covers municipal matters in detail, sought ways to engage readers on the most mundane issues. It has found success by hosting Budget Game Nights that challenge citizens to come up with their own solutions for the city’s budget, an interactive approach that the Monitor and its project partner, Glasshouse Policy.
Case Studies
How Discourse Media’s Brielle Morgan Got Canadians Talking About Child Welfare
As part of a pilot for Challenge for Change, a national media project in Canada, Discourse Media reporter Brielle Morgan organized a series of listening events to discuss the child welfare system in B.C. Morgan highlighted the challenges faced by Indigenous children, but also needed to acknowledge and tackle the community’s deep distrust of the media.
How St. Louis Public Radio Used Hearken to Launch ‘Curious Louis’
St. Louis Public Radio began its Curious Louis project in late 2015, empowering readers and listeners to ask questions and pairing reporters with question-submitters to track down the answers. STLPR hired Kimberly Springer, who’d previously worked at Michigan Public Radio on another Hearken-powered project, MI Curious, in part to run the project.
How Outlier Media Is Using GroundSource to Help Level the Playing Field for Tenants
Sarah Alvarez launched Outlier Media in 2017 to serve the needs of low-income news consumers in Detroit. Using SMS and Facebook messenger, Detroit residents can input any address in the city and receive free rental information about the home, including its most recent inspection data, any back taxes owed, and the name of the owner.
How Flux Magazine Used Community Dialogue to Shape its Award-Winning 2016 Issue
In 2016, the University of Oregon student magazine FLUX hosted a community conversation on race and identity, inviting participants to help shape the student magazine’s spring issue. The event drew about 60 staff and community members, and spurred a lively conversation about racial issues.
How the Center for Cooperative Media Built Support for Collaborative Journalism in New Jersey
The Center for Cooperative Media at Montclair State University works to grow and strengthen the local journalism ecosystem in New Jersey. Its flagship project, NJ News Commons, works with about 150 news organizations — from legacy publishers to hyperlocal startups — on collaborative journalism projects in New Jersey.
How KPCC’s ‘Unheard LA’ Events Filled Venues and Engaged New Audiences
In 2017, Southern California Public Radio (KPCC) piloted Unheard LA, a community-driven live storytelling series that featured people’s first-person accounts of real-life experiences. KPCC’s events and engagement arm, KPCC In Person, reached beyond the station’s existing audience by using the P.I.N., GroundSource, and other engagement tools to solicit story pitches and promote the event.
How the Agora Journalism Center Supported a City-Wide Conversation on Housing
Open:Housing is a platform, a network, and a set of strategies aimed at strengthening the information ecosystem that supports civic engagement around housing issues. Journalists, housing advocates and experts, and Portland residents came together with a shared interest: to create inclusive, informed public conversations that drive solutions to the Portland region’s housing crisis.
How City Bureau Recruited Volunteer Coders to Collaboratively Build Engagement Tools
In 2016, Chicago-based civic journalism lab City Bureau started its Documenters program, which pays and equips community members to document public meetings and civic events in the city. As the program grew, they teamed up with ProPublica Illinois and volunteer coders to “scrape” the web for public meeting listings and populate an events calendar usable by journalists and citizens alike.
How The Cedar Rapids Gazette Kicked Off Iowa Ideas, a Statewide Reporting and Event Series
Iowa Ideas is a reporting and event series started by the Cedar Rapids Gazette in 2016 and designed to “explore the key questions and big ideas that will shape the future of Iowa.” The project’s hallmark event this year was its inaugural conference, which brought together more than 600 people to discuss Iowa’s education, workforce, healthcare, agriculture, energy, environment, and transportation.
How PRI Hears and Raises Immigrant Voices Through the ‘Global Nation Exchange’
Public Radio International (PRI) launched the reporting project Global Nation in 2012 to cover the “real-world stories of immigrants in the United States—their challenges, successes and how uneven US immigration laws affect their lives.” PRI then created the Global Nation Exchange to foster discussion between immigrants and help ground editorial decisions in what was most important to them.
How Vox Built and Sustained a Facebook Community for Obamacare Enrollees
In November 2016, Vox started a Facebook group called What’s Next? A Community for Obamacare Enrollees by Vox. Vox focused on inviting people who rely on the Affordable Care Act for health insurance coverage and who weren’t sure what the 2016 election — and Republicans’ promises of repeal — meant for them. It was later renamed to “VoxCare.”