During this Gather Lightning Workshop, attendees collaborated on a document that you can take back to your newsroom, including lessons learned from journalists who have incorporated texting as a regular part of their work.
Topic: Community Listening
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The (undervalued) power of rituals: A framework to build intentional communities around Journalism
Rituals are the superglue of communities in most cultures. In a time when Journalism is reimagining its relationship with the communities it serves, rituals can be a useful referent.
Local Voices on Local News
This Community Information Needs Assessment was built on extensive and careful listening. California Common Cause helped facilitate 12 focus groups in English, Spanish, Cantonese, and Tagalog, in partnership with community-based organizations, and had over a dozen conversations with community news publishers.
How to listen & respond to your community
As a journalist, you’re bound to receive some complaints or criticism about your work and you can’t make everyone happy all the time. The key is how you respond — and it’s important to use humility and diplomacy while not being afraid to explain and defend your work.