Stories of Atlantic City was created as a way to shed light on the marginalized communities and individuals within Atlantic City while building a collaborative space for journalists and residents to work together. Stories of Atlantic City focused on creating a restorative narrative, a journalistic method intended to build trust and communication within communities who have experienced marginalization, trauma and misrepresentation.
In 2015 the business website 24/7 Wall St. released a report that ranked Peoria, Illinois, as one of the 10 worst cities to live in for African Americans in the United States. Following the report, the Journal Star newsroom of Peoria launched City of Disparity, a year-long reporting project that examined the city’s disparities.
In order to take a different route in covering climate change and agriculture, MPR News, the news service of Minnesota Public Radio, launched Feeding the Future, an engagement journalism project set on informing its audience members and identifying solutions to a rapidly changing climate.
In October 2017, Vox launched a year-long crowdsourcing project to collect readers’ emergency room bills and bring more transparency to these costs. At the time of producing this case study, Vox has collected more than 1,500 bills since launching the project and produced multiple stories.
NBC Left Field is a short documentary unit established by NBC News in 2017. The project team set out to create a number of new series geared towards social media platforms and bridge the gap between audiences and journalists. One of these series, Tag, strives to engage with its viewers and create loyal followers by crowdsourcing their video topics.
Cittadini Reattivi is an online Italian crowd-sourced civic journalism project focused on health, the environment, and judicial issues. The project serves those who live in areas affected by pollution. Since founder and editor Rosy Battaglia launched the project in 2013, she has been able to gather user-generated story ideas, some of which led to new journalistic investigations.
In 2015, Free Press launched News Voices after recognizing that community members aren’t often included in the discussions around how communities get news or how journalists could better serve the communities they work in. The program started in New Jersey with World Cafe style listening forums where community members could share their concerns with journalists.
In 2017, The Listening Post Collective, with support from an Omaha based foundation, conducted an Information Ecosystem Assessment in north Omaha, Nebraska. The resulting assessment maps the existing media and information ecosystem and offers examples and suggestions of steps that may improve access to information and news coverage of north Omaha.
In early 2016, San Francisco public radio station KALW started using the engagement tool Hearken to interact with its audience and create relevant stories. The collaborative reporting project, called Hey Area, has yielded about 15 long and 15 short stories so far — all based on ideas generated by audience members.
Jennifer Brandel wanted to know: what would happen if the public was brought in to the editorial process? As an independent producer and reporter at WBEZ in Chicago, the question had weighed on her, and in 2012 she founded Curious City through an initiative with the Association of Independents in Radio (AIR).
Verify debuted in 2016 in response to a challenge from WFAA’s corporate parent, TEGNA, to find ways to “truth-test” the news. For Verify, reporter David Schechter and producer/photographer Chance Horner select a topic of public interest (e.g. homeless camps, fracking, the death penalty) and invite a citizen reporter to join them on a “road trip” throughout the reporting process.
As part of a pilot for Challenge for Change, a national media project in Canada, Discourse Media reporter Brielle Morgan organized a series of listening events to discuss the child welfare system in B.C. Morgan highlighted the challenges faced by Indigenous children, but also needed to acknowledge and tackle the community’s deep distrust of the media.