A Manifesto for a People’s Newsroom

The Bureau Local is a people-powered network setting the news agenda and sparking change, from the ground up. Over the past three years we have set out to make sure news is working for everyone and to do so, we’ve been changing the way it’s done. Whether it is austerity or Brexit, health or education, people across the UK experience inequality in their treatment and how their stories are told, if told at all. That’s why we focus our journalism on shining a light on the power, decisions and policies that threaten the public interest of all people across the UK.

Engaged Journalism and News Work: A Sociotechnical Analysis of Organizational Dynamics and Professional Challenges

This study examines organizational dynamics, technological affordances and professional challenges of engaged journalism practices by analyzing how Hearken, one of the most celebrated audience engagement companies and its tools and services are being implemented in 15 U.S. news organizations. This framework identifies Hearken and organizations like it as important “external actors” providing technological “actants” that are shaping how newsrooms report the news by providing ways for audiences to be brought into producing the news, particularly during the earlier phases of the reporting process. Ultimately, this study presents a partial update to the decades-long literature on participatory journalism by suggesting that engaged journalism practices actually create opportunities for meaningful audience involvement.

The Ethics of Engaged Journalism

Journalism has little purpose if it is not trusted by the public it is meant to serve, so public engagement and public trust are inseparable in the networked world of digital journalism. Engaged journalists are starting to ask, “How can we help people trust each other?” In addition to representing the public interest, engaged journalism involves the public as true partners, enabling journalism to become complete, more accurate, more trusted, and more meaningful.

The View From Somewhere

#MeToo. #BlackLivesMatter. #NeverAgain. #WontBeErased. Though both the right- and left-wing media claim “objectivity” in their reporting of these and other contentious issues, the American public has become increasingly cynical about truth, fact, and reality. In The View from Somewhere, Lewis Raven Wallace dives deep into the history of “objectivity” in journalism and how its been used to gatekeep and silence marginalized writers as far back as Ida B. Wells. There’s also an accompanying podcast.

Collaborative Data Journalism Guide

Huge datasets that cover vital national issues are coming out of the federal government every day, and within them hide endless numbers of story leads for local journalists. With the proliferation of available data, it’s become common for newsrooms to have access to datasets that contain more story leads than they can meaningfully pursue themselves. Collaborative data journalism allows multiple newsrooms to find and tell those stories, increasing impactful stories told.

Why Your Community Members Want to Aid Your Reporting & 25 Jobs You Can Ask Them to Do

We’ve been thinking a great deal about participation design and examples of successful practices for community members to be involved in news reporting, production, and site growth. We’ve been interrogating what modern member participation looks like and who’s doing it well. We detail 25 ways that you can invite members to create journalism with you, using examples of live and recent experiments.

The Journalism Industry Knows Engagement is Necessary to Survive

What are the barriers? Why is it so dang hard to just “do engagement already?” We had our hunches, but we commissioned a study to really find out. We spoke with 100 people who are already bought in — who desperately want to spend their time doing better engagement — to learn what (and who) stands in their way. Engagement is a process, not a product. The solution must start with mindset and culture change, not software

Engaged Journalism Has Measurable Benefits

How do we make the case for investing in engagement? “Engagement” is an evolving set of practices within journalism, and its impact on attracting, developing, and satisfying audiences has yet to be fully and rigorously documented, particularly by the scholarly community. One entity that is making a strong case for the commercial, as well as the journalistic value of doing engagement work, is Hearken, whose landing page features in bold letters: “Does Hearken Work? Yes.”