Abstract: This study was written with both scholarly and practical questions in mind. We examined the organizational culture of a sample of 15 news organizations across the United States to better understand how particular factors affect the process of using Hearken.
What are the barriers? Why is it so dang hard to just “do engagement already?” We had our hunches, but we commissioned a study to really find out. We spoke with 100 people who are already bought in — who desperately want to spend their time doing better engagement — to learn what (and who) stands in their way. Engagement is a process, not a product. The solution must start with mindset and culture change, not software
How do we make the case for investing in engagement? “Engagement” is an evolving set of practices within journalism, and its impact on attracting, developing, and satisfying audiences has yet to be fully and rigorously documented, particularly by the scholarly community. One entity that is making a strong case for the commercial, as well as the journalistic value of doing engagement work, is Hearken, whose landing page features in bold letters: “Does Hearken Work? Yes.”
This project started with a small seed of an idea, planted by CapRadio Managing Editor Linnea Edmeier, who has lived in Sutter Creek for most of her life. She had noticed people dying by suicide often, but had never heard anyone discuss it at length. She proposed a project to find out if people who live in Amador County are at heightened risk for suicide, and whether leaders there were do anything to solve it.
Let’s have a chat on how to create change in newsrooms. Doing engagement work often involves getting colleagues (and bosses) to try new things — even to be *excited* about trying new things. Some newsrooms do that well. What do they have in common? Join the discussion with Kristen Hare of Poynter Institute, Julia Haslanger of Hearken, and Joy Mayer of Trusting News and Gather’s community manager.
This comprehensive report, prepared on behalf of the Knight Foundation as a condition of continued funding, details how Gather started, how it currently operates, and how it anticipates operating in the future through the lens of the developmental evaluation process. Though intended as an internal document, Gather is making this report public in the hopes that other organizations can learn from the challenges and successes faced by Gather to date, as well as part of its continuing commitment to a transparent development process.
The Center for Cooperative Media at Montclair State University works to grow and strengthen the local journalism ecosystem in New Jersey. Its flagship project, NJ News Commons, works with about 150 news organizations — from legacy publishers to hyperlocal startups — on collaborative journalism projects in New Jersey.
It’s time to rethink the newsroom social media team: its structure, mission, responsibilities and skillsets. In this strategy study, the American Press Institute, in conjunction with a fellowship awarded by the Knight Visiting Nieman Fellowship program, examines a reimagined social media team that refocuses its efforts on urgent issues impacting today’s media.
This study explores emerging approaches to engagement based on in-depth interviews with editors, and we map these approaches onto the literature on participatory journalism. Our findings suggest engagement approaches vary along several dimensions, including whether audiences are seen as as more passive or more active and at what stages audience data or input in incorporated into the news product. We identify technological, economic, professional, and organizational factors that shape and constrain how news outlets practice “engagement.”
As Democracy Fund seeks to support new tools and practices that can expand community engagement in journalism, we wanted to understand the landscape of the field in more detail. We commissioned this paper to help us create a taxonomy of engagement practices. In this paper, we document a broad spectrum of efforts that help position communities at the center of journalism. We understand that each model meets different newsroom goals and community needs. We refer to the full spectrum of ideas presented here as ‘Engaged Journalism.’
Better News is an interactive database of industry tools, tips, best practices, and tactics for newsrooms in general and legacy newspapers in particular. Content is curated by industry experts and comes from a variety of sources, including from newsrooms participating in the Knight-Lenfest Newsroom Initiative. Related articles are NiemanLab and API.
This 10-step guide offers practical tips and exercises to create the optimal conditions in your newsroom for meaningful engagement efforts to take root and thrive. This guide will help cultivate lasting culture change in your newsroom that results in producing more relevant content in a more authentic manner.
