This study examines organizational dynamics, technological affordances and professional challenges of engaged journalism practices by analyzing how Hearken, one of the most celebrated audience engagement companies and its tools and services are being implemented in 15 U.S. news organizations. This framework identifies Hearken and organizations like it as important “external actors” providing technological “actants” that are shaping how newsrooms report the news by providing ways for audiences to be brought into producing the news, particularly during the earlier phases of the reporting process. Ultimately, this study presents a partial update to the decades-long literature on participatory journalism by suggesting that engaged journalism practices actually create opportunities for meaningful audience involvement.
Journalism has little purpose if it is not trusted by the public it is meant to serve, so public engagement and public trust are inseparable in the networked world of digital journalism. Engaged journalists are starting to ask, “How can we help people trust each other?” In addition to representing the public interest, engaged journalism involves the public as true partners, enabling journalism to become complete, more accurate, more trusted, and more meaningful.
#MeToo. #BlackLivesMatter. #NeverAgain. #WontBeErased. Though both the right- and left-wing media claim “objectivity” in their reporting of these and other contentious issues, the American public has become increasingly cynical about truth, fact, and reality. In The View from Somewhere, Lewis Raven Wallace dives deep into the history of “objectivity” in journalism and how its been used to gatekeep and silence marginalized writers as far back as Ida B. Wells. There’s also an accompanying podcast.
Huge datasets that cover vital national issues are coming out of the federal government every day, and within them hide endless numbers of story leads for local journalists. With the proliferation of available data, it’s become common for newsrooms to have access to datasets that contain more story leads than they can meaningfully pursue themselves. Collaborative data journalism allows multiple newsrooms to find and tell those stories, increasing impactful stories told.
What Vulnerable Communities Stand to Gain — or Lose — from Sharing Their Stories with Reporters, and What Reporters are Doing About It. With this guide, I aim to help journalists navigate the ethical dilemmas they encounter as they interview people who have experienced harm. While there are numerous practical guides on such interviewing, especially on trauma journalism, I have yet to find a guide that explores the deeper ethical questions of what conditions, if any, make such journalism morally justifiable and not purely extractive or voyeuristic. Here’s the backstory from NiemanLab.
Why do some gatherings take off and others don’t? Author Priya Parker shares three easy steps to turn your parties, dinners, meetings and holidays into meaningful, transformative gatherings.
We’ve been thinking a great deal about participation design and examples of successful practices for community members to be involved in news reporting, production, and site growth. We’ve been interrogating what modern member participation looks like and who’s doing it well. We detail 25 ways that you can invite members to create journalism with you, using examples of live and recent experiments.
Abstract: This study was written with both scholarly and practical questions in mind. We examined the organizational culture of a sample of 15 news organizations across the United States to better understand how particular factors affect the process of using Hearken.
What are the barriers? Why is it so dang hard to just “do engagement already?” We had our hunches, but we commissioned a study to really find out. We spoke with 100 people who are already bought in — who desperately want to spend their time doing better engagement — to learn what (and who) stands in their way. Engagement is a process, not a product. The solution must start with mindset and culture change, not software
How do we make the case for investing in engagement? “Engagement” is an evolving set of practices within journalism, and its impact on attracting, developing, and satisfying audiences has yet to be fully and rigorously documented, particularly by the scholarly community. One entity that is making a strong case for the commercial, as well as the journalistic value of doing engagement work, is Hearken, whose landing page features in bold letters: “Does Hearken Work? Yes.”
This project started with a small seed of an idea, planted by CapRadio Managing Editor Linnea Edmeier, who has lived in Sutter Creek for most of her life. She had noticed people dying by suicide often, but had never heard anyone discuss it at length. She proposed a project to find out if people who live in Amador County are at heightened risk for suicide, and whether leaders there were do anything to solve it.
Let’s have a chat on how to create change in newsrooms. Doing engagement work often involves getting colleagues (and bosses) to try new things — even to be *excited* about trying new things. Some newsrooms do that well. What do they have in common? Join the discussion with Kristen Hare of Poynter Institute, Julia Haslanger of Hearken, and Joy Mayer of Trusting News and Gather’s community manager.