Curious City, a series produced by WBEZ Chicago Public Media, invites listeners to participate in the reporting process. Using the Hearken digital engagement platform, listeners ask and then vote on questions that are turned into radio stories. Over a year, Curious City attempted to engage residents of Chicago areas that traditionally had few public radio listeners, mostly stigmatized African-American and Latinx neighborhoods, to participate via face-to-face outreach, outreach via community partners, or social media marketing. Using a communication infrastructure theory framework, this study draws from observations and 25 interviews with journalists, participating audience members, residents of targeted outreach areas, and partner organizations to examine best practices to combine digital and offline strategies, and the importance of pre- and post-broadcast engagement.
ProPublica is well aware of the benefits — and impact — of crowdsourcing. It landed a story about US President Donald Trump having sold condominiums to his own son at big discounts, avoiding the usual taxes, because a reader tipped them off after digging into Trump disclosure documents that ProPublica shared. GIJN’s program coordinator Eunice Au spoke with ProPublica’s deputy editor of engagement, Terry Parris Jr., about the nonprofit newsroom’s strategy in encouraging reader and community participation in its stories. Another view from MediaShift.
Gather is a hands-on guidebook for all convening designers and social change leaders who want to create convenings that tap into a group’s collective intelligence and make substantial progress on a shared challenge. It provides simple frameworks for the questions that are often ignored: whether convening is the right tool to use to advance a strategic agenda, and how a convening can be used to achieve a specific purpose. It then helps readers understand how to customize the design to fit that purpose, laying out a clear series of steps for what is a naturally chaotic workflow.
This guide is designed to give newsrooms a simple, step-by-step process to host focus groups with local residents. It is based on the work of Phil Napoli, Jessica Crowell, and Kathleen McCollough at the Rutgers University News Measures Research Project at the Media + The Public Interest Initiative.
This book examines two new roles that journalists assume in a participatory media environment – the administration (moderation) of online discussion and the monitoring of and engagement in comments below their articles. Based on a three-year ethnographic study, the book argues that as media organizations face a crisis in their ability to represent the public, the challenge is to orchestrate participatory journalism as a collective accomplishment in which everyone is not a journalist but everyone can be a contributor.
This report focuses on what we have learned using Developmental Evaluation with several community engagement projects, two of them in partnership with journalism organizations. In brief, we found that when journalism is at or near the center of focus, it gets in the way of reinventing thriving local communications ecosystems. Innovations are more likely to come by imagining this emerging ecosystem through a broader perspective, one that considers digital, cultural, demographic, and technological shifts while also drawing from traditional elements of journalism.
This guide will show you how newsrooms can engage the communities they serve using techniques that help journalists better understand and address residents’ needs and concerns. That understanding helps newsrooms produce outstanding journalism that gives community members a greater voice in public affairs.
A collaborative relationship between citizen journalists and professional journalists has long been an aspiration for many media scholars. While tensions surrounding professional control are signiﬁcant, scholars also have to consider the structural dynamics of content online and across social media networks, particularly in an era of the corporatized and commercialized Web. The rise of social discovery tools and algorithms is also addressed. This article aims to bring to light these concerns and moves the conversation about citizen journalism forward by proposing a model that identiﬁes the pathway through which news organizations gather, select, package, and disseminate citizen journalism content.
Before there were Facebook and Twitter, email and cellphones, there was real-time, face-to-face conversation where ideas were presented, positions debated, solutions brainstormed… In this webinar, we’ll focus on producing editorial events to engage your audience and generate revenue. We’ll talk through how to create a great program (the key to building audiences!), keep the costs low and generate income. We’ll also help you strategize about how to best deploy your resources: your staff, your partner organization’s staff, and contributions, and technology.
Now more than ever, journalists can engage their audiences as contributors, advisors, advocates, collaborators and partners. This study describes in detail how newsrooms and independent journalists can grow their readership, boost their relevance and find new sources of revenue by listening to and learning from their audiences.
This report explores the potential impacts of local solutions journalism, particularly for underrepresented and stigmatized communities. Solutions journalism explores responses to systemic social problems—critically examining problem-solving efforts that have the potential to scale.
Built on the hands-on reporting style and curriculum pioneered by the University of Missouri, this introductory textbook teaches students how to write about and communicate with people of backgrounds that may be different from their own, offering real-world examples of how to practice excellent journalism and strategic communication that take culture into account.