The Listening Post Collective provides journalists, newsroom leaders, and non-profits tools and advice to create meaningful conversations with their communities. Whether you are a journalist, media outlet or civil society group, these steps will get you into a flow of listening to your community, creating stories that resonate, and fostering an ongoing conversation with people. Learn more about the Listening Post Collective from Poynter, MediaShift, and journalism.co.uk.
Resources
Why Should I Tell You?: A Guide to Less-Extractive Reporting
What Vulnerable Communities Stand to Gain — or Lose — from Sharing Their Stories with Reporters, and What Reporters are Doing About It. With this guide, I aim to help journalists navigate the ethical dilemmas they encounter as they interview people who have experienced harm. While there are numerous practical guides on such interviewing, especially on trauma journalism, I have yet to find a guide that explores the deeper ethical questions of what conditions, if any, make such journalism morally justifiable and not purely extractive or voyeuristic. Here’s the backstory from NiemanLab.
JMR’s Participatory Journalism Playbook
This playbook by jesikah maria ross is a guide to participatory journalism. The playbook is intended to help you select and develop stories in conversation with the communities most affected by a certain issue; design a reporting process that generates understanding, connection, and trust; and strengthen existing networks and forge new alliances that build community resilience beyond reporting.
Creating an Engaged Newsroom: A Toolkit
This guide will show you how newsrooms can engage the communities they serve using techniques that help journalists better understand and address residents’ needs and concerns. That understanding helps newsrooms produce outstanding journalism that gives community members a greater voice in public affairs.
Build for a crisis: ideas for the future of local news
Outlier Media’s first white paper on how local news can be an essential service by working first to meet local information needs. This was developed with the belief that for local news to have a future, it has to be built for people when they truly need information before it is built for people when they are just curious.
Community-Centered Journalism Engaging People, Exploring Solutions, and Building Trust
Contemporary journalism faces a crisis of trust that threatens the institution and may imperil democracy itself. Critics and experts see a renewed commitment to local journalism as one solution. But a lasting restoration of public trust requires a different kind of local journalism than is often imagined, one that engages with and shares power among all sectors of a community.
City Bureau’s Community Engagement Guidelines
City Bureau focuses on engagement journalism being for the people and by the people, and they’ve created guidelines with the intent of fusing traditional journalism with engagement journalism. The resource explores what community engagement is, and where it’s leading the future of journalism.
Why Your Community Members Want to Aid Your Reporting & 25 Jobs You Can Ask Them to Do
We’ve been thinking a great deal about participation design and examples of successful practices for community members to be involved in news reporting, production, and site growth. We’ve been interrogating what modern member participation looks like and who’s doing it well. We detail 25 ways that you can invite members to create journalism with you, using examples of live and recent experiments.
Complicating the Narratives
What if journalists covered controversial issues differently — based on how humans actually behave when they are polarized and suspicious? As politicians have become more polarized, we have increasingly allowed ourselves to be used by demagogues on both sides of the aisle, amplifying their insults instead of exposing their motivations. But what else can we do with conflict, besides letting it sit? We’re not advocates, and we shouldn’t be in the business of making people feel better. Our mission is not a diplomatic one. So what options does that leave?
El Tímpano Impact Report 2021
El Tímpano’s first impact report outlines how they expanded their work and organization to inform, engage, and amplify the voices of communities most directly impacted by the COVID-19 pandemic. The organization filled a gap in Spanish-language news and information and provided a platform for more than a thousand Latino and Mayan immigrants to share, in real-time, their experience of the pandemic.
Start Earning Trust
Newsrooms need to tell a consistent, repetitive story about what motivates their work, the range of information and stories they offer, what sets them apart, who they are, how they operate and how people can reach them. Telling that story should be a constant drumbeat — part of the rhythm of our work as journalists. So, how do you get started? You can start by talking about your mission, discussing your ethics and asking for feedback.
Gather: The Art and Science of Effective Convening
Gather is a hands-on guidebook for all convening designers and social change leaders who want to create convenings that tap into a group’s collective intelligence and make substantial progress on a shared challenge. It provides simple frameworks for the questions that are often ignored: whether convening is the right tool to use to advance a strategic agenda, and how a convening can be used to achieve a specific purpose. It then helps readers understand how to customize the design to fit that purpose, laying out a clear series of steps for what is a naturally chaotic workflow.