The Listening Post Collective provides journalists, newsroom leaders, and non-profits tools and advice to create meaningful conversations with their communities. Whether you are a journalist, media outlet or civil society group, these steps will get you into a flow of listening to your community, creating stories that resonate, and fostering an ongoing conversation with people. Learn more about the Listening Post Collective from Poynter, MediaShift, and journalism.co.uk.
What Vulnerable Communities Stand to Gain — or Lose — from Sharing Their Stories with Reporters, and What Reporters are Doing About It. With this guide, I aim to help journalists navigate the ethical dilemmas they encounter as they interview people who have experienced harm. While there are numerous practical guides on such interviewing, especially on trauma journalism, I have yet to find a guide that explores the deeper ethical questions of what conditions, if any, make such journalism morally justifiable and not purely extractive or voyeuristic. Here’s the backstory from NiemanLab.
What if journalists covered controversial issues differently — based on how humans actually behave when they are polarized and suspicious? As politicians have become more polarized, we have increasingly allowed ourselves to be used by demagogues on both sides of the aisle, amplifying their insults instead of exposing their motivations. But what else can we do with conflict, besides letting it sit? We’re not advocates, and we shouldn’t be in the business of making people feel better. Our mission is not a diplomatic one. So what options does that leave?
El Tímpano’s first impact report outlines how they expanded their work and organization to inform, engage, and amplify the voices of communities most directly impacted by the COVID-19 pandemic. The organization filled a gap in Spanish-language news and information and provided a platform for more than a thousand Latino and Mayan immigrants to share, in real-time, their experience of the pandemic.
Contemporary journalism faces a crisis of trust that threatens the institution and may imperil democracy itself. Critics and experts see a renewed commitment to local journalism as one solution. But a lasting restoration of public trust requires a different kind of local journalism than is often imagined, one that engages with and shares power among all sectors of a community.
Journalism has little purpose if it is not trusted by the public it is meant to serve, so public engagement and public trust are inseparable in the networked world of digital journalism. Engaged journalists are starting to ask, “How can we help people trust each other?” In addition to representing the public interest, engaged journalism involves the public as true partners, enabling journalism to become complete, more accurate, more trusted, and more meaningful.