We’ve been thinking a great deal about participation design and examples of successful practices for community members to be involved in news reporting, production, and site growth. We’ve been interrogating what modern member participation looks like and who’s doing it well. We detail 25 ways that you can invite members to create journalism with you, using examples of live and recent experiments.
Journalism has little purpose if it is not trusted by the public it is meant to serve, so public engagement and public trust are inseparable in the networked world of digital journalism. Engaged journalists are starting to ask, “How can we help people trust each other?” In addition to representing the public interest, engaged journalism involves the public as true partners, enabling journalism to become complete, more accurate, more trusted, and more meaningful.
Based on the post, Engagement is Relational, not Transactional, this continuum visualizes the continuous loop between journalists and communities when the public is at the center of our journalism. “The question we often forget to ask ourselves is: How can we motivate more journalists (and journalism students) to put the community at the center of their work, be better listeners, and understand more precisely the needs of the public? Until we can think of the public not just as “audiences” and “consumers,” but also as experts and partners in the communities we aim to serve, we shouldn’t expect to receive the public’s complete trust.”
We produced The View From Here: Place And Privilege, a 10-part podcast, hourlong radio documentary and online community voice platform. To carry the conversation deeper into the community, CapRadio collaborated with community partners to co-host a series of Story Circles.
This study examines the opportunities and threats to the discursive values of professional journalism inherent in collaborating with citizen journalists, as well as areas of overlap in the values and practice of professional and citizen journalists. This study reveals that, while there is minimal overlap in discursive values between professional and citizen journalism, there are several areas of overlap between the two traditions in theory and practice. This study indicates strong public interest in participating in the journalistic process.
Abstract: In recent years, audience analytics (systems that collect and analyze digital trace data from users) and audience metrics (quantified measures of how content is consumed and interacted with) have gained currency within newsrooms, enabling them to influence editorial news workers‘ constructions of their audiences and, consequently, the shapes that news products take. The extent of that influence, however, remains largely unknown, with few studies examining the direct relationship between metrics and news content. The present work addresses this shortcoming.
The Dallas Morning News has created a Facebook Group for its subscribers. It’s a way to grow loyalty among those who pay for its journalism and give them more direct access to the paper’s journalists and editors. Members of the group also get exclusive benefits such as tickets to events and other perks … In this issue, we’re looking at how the Morning News built its subscriber group and how the newsroom and marketing departments collaborate to run it.
When we started our Locked Out investigation into the lack of routes out of homelessness, the follow up to our Dying Homeless project, we knew this on paper. But what we did not necessarily understand was the disorienting reality for so many of living like this. The Bureau Local project is a young one, and we are still exploring how journalism in the UK could better serve communities. We want to understand how people who live through the issues at hand can help conceive and shape media narratives, rather than being fodder for them.
This report explores the potential impacts of local solutions journalism, particularly for underrepresented and stigmatized communities. Solutions journalism explores responses to systemic social problems—critically examining problem-solving efforts that have the potential to scale.
This book describes a wildly popular approach to organizational change that dramatically improves performance by encouraging people to study, discuss, learn from, and build on what’s working, rather than simply trying to fix what’s not. Whitney and Trosten-Bloom use examples from many different types of organizations to illustrate Appreciative Inquiry (AI) in action. The authors have included a new chapter on the community applications of Appreciative Inquiry, as well as a host of new examples and other enhancements. More on AI here, here, and here.
When uttered outside of journalism circles, the word “engagement” means something fairly specific involving rings, love, wedding bells, commitment, and the like. If there’s no pathway for input from your audience to shape the content decisions your newsroom is making, then it’s not audience engagement. Engagement happens when members of the public are responsive to newsrooms, and newsrooms are in turn responsive to members of the public.