In a context of increasing distrust in institutions, including government, media and news, there is need to understand how civic innovators are using media and technology to counter these trends. Based on over 40 interviews with practitioners, this report identifies “civic media practice” as media and technology used to facilitate democratic process. It focuses specifically on those practitioners using media tools to form relationships and build trust – a practice that sometimes runs counter to the apparent needs of organizations to enhance efficiency through technology. This report identifies civic media practice as a direct response to the crisis of distrust and describes the negotiation of values that takes place as media is designed and deployed in organizations.
This article explores an effort to direct state-level public funds toward journalism by using a national policy window combined with an intensive grass-roots effort. We use the lens of Kingdon’s policy process model to showcase dynamics that contribute to the media policymaking literature. The process and enactment of New Jersey’s 2018 Civic Information Consortium bill are analyzed using a combination of archival research and oral history, highlighting the efforts of policy entrepreneurs and knowledge-brokers, who served as key advocates for the bill’s passage.
Increasingly impatient with a lack of impact from investigative projects, journalists have become more willing to partner with civil society organizations, many of whose reason for being is making change. With the drive for impact comes complicated ethical questions that the journalists wrestle with, but have found ways to negotiate.
Harvis is a mobile web tool for collecting live contributions from audience members. It creates the capacity for users to react in real-time to events and measure their engagement and responses and have conversations around those reactions. Harvis’ public reveal was at the Tribeca Film Institute’s Interactive Day 2014. Here’s a write-up from The New York Times, Fast Company, and A Fourth Act.
This book provides an in-depth examination of socially-responsible news reporting practices, such as constructive journalism, solutions journalism, and peace journalism. Chapter 7, in particular, focuses on Engaged Journalism as a way to shift power dynamics to increase public participation.
This guide was created based on a workshop I gave to graduate students at the Tow-Knight Center for Entrepreneurial Journalism at the City University of New York. It is the culmination of a lot of research and my own experience with email outreach, online advocacy, and fundraising, as well as my work on the Local Fix, a weekly newsletter on tips and tools for local journalists.
How do we make the case for investing in engagement? “Engagement” is an evolving set of practices within journalism, and its impact on attracting, developing, and satisfying audiences has yet to be fully and rigorously documented, particularly by the scholarly community. One entity that is making a strong case for the commercial, as well as the journalistic value of doing engagement work, is Hearken, whose landing page features in bold letters: “Does Hearken Work? Yes.”
Language matters. How we think about and frame the communities we serve inside the newsroom influences the issues we tackle, the assignments we pursue, how we define success, and how we edit, package and circulate our stories. That’s why we want to share some strategies, based on our own hard-learned lessons, for how to build genuine and productive relationships with your communities.
