A unique theory of trust building in engagement journalism that proposes journalists move to an ethic of care as they prioritize listening and learning within communities instead of propping up problematic institutions.
Topic: Trust
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How Scalawag addressed voter suppression in the South through localized coverage
Scalawag’s As the South Votes addresses common questions such as is voting by mail safe, what voter suppression looks like, and how to combat voter intimidation.
How Documented uses WhatsApp to Help Undocumented Latinos Navigate Through COVID-19
Documented engages with its sources through a mobile app called WhatsApp. Users are able ask questions and raise concerns and can get professional answers quickly.
2020 OJA Finalists: Reckon Women and Southern California Public Radio
Learn about Southern California Public Radio’s engaged journalism work and Alabama Media Group’s project “Reckon Women: Motherhood.” Both are finalists for the 2020 OJA Gather Award in the Overall Excellence category.
Community-Centered Journalism Engaging People, Exploring Solutions, and Building Trust
Contemporary journalism faces a crisis of trust that threatens the institution and may imperil democracy itself. Critics and experts see a renewed commitment to local journalism as one solution. But a lasting restoration of public trust requires a different kind of local journalism than is often imagined, one that engages with and shares power among all sectors of a community.
How Stories of Atlantic City Brought Restorative Narrative to Journalists and Community Members
Stories of Atlantic City was created to shed light on marginalized communities and individuals while building a collaborative space for journalists and residents to work together.
Understanding Grassroots Information Systems and Needs from City Bureau
While trust in media is low, communities always find ways to share news and information—here’s what we learned from our latest listening project. Since 2016, City Bureau’s Public Newsroom has brought people together to discuss, debate and deconstruct how news and information is created and shared in our communities on Chicago’s South and West Sides.
2020 Edelman Trust Barometer
The 2020 Edelman Trust Barometer reveals that despite a strong global economy and near full employment, none of the four societal institutions that the study measures—government, business, NGOs and media—is trusted. The cause of this paradox can be found in people’s fears about the future and their role in it, which are a wake-up call for our institutions to embrace a new way of effectively building trust: balancing competence with ethical behavior.
Why Should I Tell You?: A Guide to Less-Extractive Reporting
What Vulnerable Communities Stand to Gain — or Lose — from Sharing Their Stories with Reporters, and What Reporters are Doing About It. With this guide, I aim to help journalists navigate the ethical dilemmas they encounter as they interview people who have experienced harm. While there are numerous practical guides on such interviewing, especially on trauma journalism, I have yet to find a guide that explores the deeper ethical questions of what conditions, if any, make such journalism morally justifiable and not purely extractive or voyeuristic. Here’s the backstory from NiemanLab.
Start Earning Trust
Newsrooms need to tell a consistent, repetitive story about what motivates their work, the range of information and stories they offer, what sets them apart, who they are, how they operate and how people can reach them. Telling that story should be a constant drumbeat — part of the rhythm of our work as journalists. So, how do you get started? You can start by talking about your mission, discussing your ethics and asking for feedback.
The Journalism Industry Knows Engagement is Necessary to Survive
What are the barriers? Why is it so dang hard to just “do engagement already?” We had our hunches, but we commissioned a study to really find out. We spoke with 100 people who are already bought in — who desperately want to spend their time doing better engagement — to learn what (and who) stands in their way. Engagement is a process, not a product. The solution must start with mindset and culture change, not software
Building Trust on Facebook
How can journalists stand out in a minefield of misinformation? See what 14 newsrooms learned when they used their social platforms to experiment with trust-building strategies. We’ll show you what they tried, what worked for different kinds of newsrooms and what totally fell flat.