This Lightning Chat invited audience development and engagement practitioners to discuss their evolving needs for relationship management software (typically referred to as CRM), solutions others have found or developed, and the need for potentially new tools or approaches.
WFAE embarked on an ambitious journey to look and sound like the community it is licensed to serve. WFAE leaders Ju-Don Marshall and Joe O’Connor explain how they are reaching beyond the traditional “core” audiences of public media to understand and meet the information needs of people in their region.
City Bureau, a digital startup on the South Side of Chicago, has been attracting attention and funding for bringing “journalists and communities together in a collaborative spirit to produce media that is impactful, equitable and responsive to the public.” Co-founder Darryl Holliday explains City Bureau’s innovative model for participatory reporting and accountability journalism.
Embarking on a two-year project to cover a public housing neighborhood on the verge of a rebuild, WCPN reporter Justin Glanville and editor Mike McIntyre wanted to avoid reinforcing stereotypes and tropes of both Black and low-income communities. Justin and Laura Fillbach share some lessons learned from his reporting and the resulting podcast “Inside the Bricks: Woodhill Homes.”
Kristine Lois Villanueva knew she wanted to create a project examining the rise in COVID-19 related anti-Asian hate from a national perspective, but finding ways to bring in engagement was a constantly moving target. Join this chat to learn about how Kristine made strategic decisions when challenges arose, and how the project was cited in legislation from the local to national levels.
In this slightly different Lightning Chat, Andrew DeVigal talked with Andrea Wenzel about her book “Community-Centered Journalism: Engaging People, Exploring Solutions, and Building Trust.” In the book, Andrea “models new practices of community-centered journalism that build trust across boundaries of politics, race, and class, and prioritize solutions while engaging the full range of local stakeholders.”
Kayla Christopherson and Cole Goins (The New School’s Journalism + Design program) guide us through three powerful exercises from their systems thinking toolkit, and Yvonne Wenger of the Baltimore Sun shares a practical take on how each exercise deepened her reporting process.
How do we amplify the power that communities hold through journalism collaboration? This important conversation discusses how to strategize and re-imagine the relationships journalists build with the public we serve.
Learn about Southern California Public Radio’s engaged journalism work and Alabama Media Group’s project “Reckon Women: Motherhood.” Both are finalists for the 2020 OJA Gather Award in the Overall Excellence category.
Understanding journalism’s impact is fundamental to earning communities’ trust and serving their information needs. Learn not just WHAT newsrooms are measuring but also HOW they are tracking it.
Injustice Watch and Documented are both finalists for the OJA Gather Award in the Micro/Small Newsrooms category. Injustice Watch created a judicial election guide, and Documented used WhatsApp to really listen to immigrants’ needs and offer news they can use.
La Nación and The Marshall Project are both finalists for the OJA Gather Award in the Overall Excellence category. Learn how La Nación used WhatsApp to connect with Argentinians stranded abroad, and how The Marshall Project created a publication for people within the prison system.