As a journalist, you’re bound to receive some complaints or criticism about your work and you can’t make everyone happy all the time. The key is how you respond — and it’s important to use humility and diplomacy while not being afraid to explain and defend your work.
This case study of a news company undergoing significant change seeks to offer a deeper understanding of multi-faceted industry upheaval by considering the diffusion of three interdependent yet distinct changes. Findings suggest technological change faces the fewest hurdles, as journalists recognize the need to adapt their practices to newer capabilities. Changes to audience relationships face greater resistance, while responses to changes to the professional culture of journalism remain the most tepid.
NewsU: Facebook Groups are an exciting way to build communities, especially on the local level. Facebook Groups remain an effective way to interact with audiences and share meaningful stories. But how do you start? What makes for a good Facebook group? What pitch can you make for resources? How can you involve your business side and journalists outside of the social media team in managing it? This webinar discusses best practices in starting a topical Facebook group, how to involve your newsroom and how to keep the conversation going.
The 2020 Edelman Trust Barometer reveals that despite a strong global economy and near full employment, none of the four societal institutions that the study measures—government, business, NGOs and media—is trusted. The cause of this paradox can be found in people’s fears about the future and their role in it, which are a wake-up call for our institutions to embrace a new way of effectively building trust: balancing competence with ethical behavior.
Lessons learned in designing a brand-new education beat that covers how and why different students make it to college, or don’t make it, and the obstacles they face along the way.
This book is an account of the movement for public journalism, or civic journalism, told by Jay Rosen, one of its leading developers and defenders. Rosen recalls the events that led to the movement’s founding and gives a range of examples of how public journalism is practiced in American newsrooms. He traces the intellectual roots of the movement and shows how journalism can be made vital again by rethinking exactly what journalists are for.
This report describes what we learned from analyzing 9,616,211 comments people posted to The New York Times website between October 30, 2007 – the date on which The New York Times began allowing users to post comments to news stories – and August 13, 2013.
rom 2014 to 2016, the Geraldine R. Dodge Foundation supported two crowdfunding campaigns with local newsrooms and studied a number of others. This guide looks at each of these campaigns and pulls in lessons from other newsrooms that have been successful. The guide also looks at how to convert the community that supports your crowdfunding campaign into ongoing contributors, allies, and friends of the organization. See Local News Lab series of Guides.
How can journalists stand out in a minefield of misinformation? See what 14 newsrooms learned when they used their social platforms to experiment with trust-building strategies. We’ll show you what they tried, what worked for different kinds of newsrooms and what totally fell flat.
Local Voices Network hosted dozens of small group community conversations utilizing Zoom working with news organizations across the country to host larger town hall meetings and more focused topical small group conversations. This guide helps to think through these digital gatherings, from the more significant philosophical questions to the nitty-gritty of the tech.
Abstract: Digital media tools provide new ways for media companies to distribute information and engage the public. This study explores the emerging, technology-influenced role of managing digital media products through the observations of innovators and early adopters in these positions. It assesses the attention to, or lack thereof, traditional journalistic standards and ethics in product development processes and offers insight into relevant directions for journalism curriculum.
The Hearken team is proud to have developed a transparent, collaborative, and well-defined system for hiring that attracted a diverse pool of strong applicants. We learned a lot from others out here on the Internet about best practices when recruiting and hiring, so we wanted to give back and share what we learned. Related resources Dodge Foundation, Poynter, and Open News.
