Community engagement often happens in real time—through social media, events, or private conversations—which means colleagues and readers might miss valuable insights. Our panel shared what they’ve learned about effective community engagement practices.
Topic: Tools and Technology
Unlocking Collaboration: A Deep Dive into the Collaborative Toolkit
Dive into the intricacies of the newly published Collaboration Toolkit, a groundbreaking online resource developed by INN and RJI. Bridget Thoreson led us through the toolkit’s features, including its innovative searchable database, customizable templates, and project management resources.
Early Results from Our 2023 Gather Community Survey
Impact Architects shared early results from our 2023 Gather Community Survey along with lessons learned from the results, questions answered, and discussions on how we might shape Gather’s future together.
Best Practices for Texting with Your Audience
During this Gather Lightning Workshop, attendees collaborated on a document that you can take back to your newsroom, including lessons learned from journalists who have incorporated texting as a regular part of their work.
Tracking Your Engagement with AirTable: a Brown Bag Session
Airtable is fast becoming a key part of the engaged journalist’s toolkit. More newsrooms are using it to thread together the many different ways they connect with their communities including email, SMS, surveys, events and more.
ISO CRM+ » Building (or cobbling together) the right tools to put community at the center of our work
This Lightning Chat invited audience development and engagement practitioners to discuss their evolving needs for relationship management software (typically referred to as CRM), solutions others have found or developed, and the need for potentially new tools or approaches.
[ONA20] Measuring the Impact of Engaged Journalism
Understanding journalism’s impact is fundamental to earning communities’ trust and serving their information needs. Learn not just WHAT newsrooms are measuring but also HOW they are tracking it.
Tool talk on Zoom vs. StreamYard vs. Restream
How do you choose a video streaming service if your event is over 200 people and you need multiple breakout rooms? Martin Pratt will walk us through Zoom vs. StreamYard vs. Restream (and maybe a few others) and talk about which service may work best in what situation.
Community Advisory Boards
How can advisory boards help newsrooms stay in touch with what matters most to their communities? And what are some best practices for setting them up, recruiting members and making the time useful? Join Elizabeth Stephens of Columbia Missourian, jesikah maria ross (JMR) of Capital Public Radio, and Kim Bode of News Deeply to find out.
Nextdoor for Journalists
You might use Nextdoor to keep up with neighborhood crime, gossip and lost pets. But have you used it as part of your journalism? In this video chat hosted by Beth O’Malley of St. Louis Post-Dispatch and Joe Lanane of Community Impact Newspaper, we’ll talk about how journalists are using Nextdoor and what they can learn by experimenting on platforms that are new to them.
Reddit for Journalists
Let’s talk about the when, the why and the how of using Reddit as part of our journalism. Bring your questions and experiences, and prepare to be guided by Bobby Blanchard of The Texas Tribune, Dominick DiFurio of The Dallas Morning News, and Gene Park – Embedded of the Washington Post (fresh off a session on this at ONA last month).
Audience-Focused Election Coverage
Does your election coverage provide what your community needs? How do you know? Fresh off their ONA talk on this topic, Ashley Alvarado of Southern California Public Radio and Julia Haslanger of Hearken will bring tools and strategies to help your newsroom better serve your audience.