This Lightning Chat invited audience development and engagement practitioners to discuss their evolving needs for relationship management software (typically referred to as CRM), solutions others have found or developed, and the need for potentially new tools or approaches.
Understanding journalism’s impact is fundamental to earning communities’ trust and serving their information needs. Learn not just WHAT newsrooms are measuring but also HOW they are tracking it.
How do you choose a video streaming service if your event is over 200 people and you need multiple breakout rooms? Martin Pratt will walk us through Zoom vs. StreamYard vs. Restream (and maybe a few others) and talk about which service may work best in what situation.
How can advisory boards help newsrooms stay in touch with what matters most to their communities? And what are some best practices for setting them up, recruiting members and making the time useful? Join Elizabeth Stephens of Columbia Missourian, jesikah maria ross (JMR) of Capital Public Radio, and Kim Bode of News Deeply to find out.
You might use Nextdoor to keep up with neighborhood crime, gossip and lost pets. But have you used it as part of your journalism? In this video chat hosted by Beth O’Malley of St. Louis Post-Dispatch and Joe Lanane of Community Impact Newspaper, we’ll talk about how journalists are using Nextdoor and what they can learn by experimenting on platforms that are new to them.
Let’s talk about the when, the why and the how of using Reddit as part of our journalism. Bring your questions and experiences, and prepare to be guided by Bobby Blanchard of The Texas Tribune, Dominick DiFurio of The Dallas Morning News, and Gene Park – Embedded of the Washington Post (fresh off a session on this at ONA last month).
Does your election coverage provide what your community needs? How do you know? Fresh off their ONA talk on this topic, Ashley Alvarado of Southern California Public Radio and Julia Haslanger of Hearken will bring tools and strategies to help your newsroom better serve your audience.
We chatted about tools, strategies and workflows that help us make sense of data and share its implications with our organizations. Join the discussion with Elizabeth Wolfe of Chicago Tribune, Erica Smith of Virginian Pilot., and Joy Mayer of Gather.
A lot of us do most of our engagement work online. Is there room within digital spaces for building empathy and hosting meaningful interactions? Join the discussion with Eve Pearlman of Spaceship Media, Jeremy Hay of Spaceship Media, Halle Stockton of Public Source, and Nancy White of Full Circle.
We chatted about engagement tools. Poynter’s Ren LaForme hosted.
Free Press created a toolkit designed to show newsrooms how they go about doing the engagement they do at Free Press. It’s focused on face-to-face engagement. Fiona Morgan explored how to make it even better.
Today’s talk with Jackie Haim, Ashley Alvarado, and Joy Mayer was about practicing internally the engagement we say we want to do externally. It was both about teaching our newsrooms about engagement and also about using the tools of engagement within our newsrooms.